I heard a rattling coming from my muffler. My mechanic sold the business and I didn't know where to start looking for an honest and reputable mechanic. I turned to Yelp because people are brutally honest in reviews. Out of many reviewed, T & T Auto came out on top and so I decided to call and see if they could help. I left a message this morning and got a call back within 90 minutes. The owner assured me they could look at it after I got off work.
It's in an industrial unit type area. It looks unassuming. Until you walk in the door. A big screen tv, a fireplace and a comfy leather sectional to relax on while you wait. Chargers available for all kinds of electronics which was great for me as I left my car charger in our other vehicle and my battery was getting low. It does not smell like a repair shop. There is a lovely lingering smell of talc. Real plants that are thriving are all around the waiting room.
Onto the actual shop floor. SPOTLESS. I'm not even kidding. I've never seen such a clean shop ever. The windows leading to the shop are spotless and you can watch them work on your vehicle.
He took my car in, put it up on the hoist and then came to get me to show me the heat shield for the muffler had lost all its bolts and was just hanging there. He assured me they would take care of it. He told me to sit and relax and offered me water. He replaced the bolts and drilled a new hole to make sure it was secured properly.
The whole thing took a half hour and he only charged me 30 bucks!! I realise it wasn't a big issue but his labour rate is only 60 an hour! Compare that to all the others!
Wonderful place! I'll be heading back next month for an oil change and to get my snow tires removed.
Yayyy!!! I've found a new mechanic and thanks to Trong and Tam,it was a pleasure and it was painless!