I've been a loyal customer of this facility since 1998, when it was Shurguard.
My family and I have always maintained at least two spaces constantly for that duration. Until purchased in 2006 by Public Storage, it was consistently well-maintained and equipped. Public Storage does a really poor job of providing adequate carts for it's customers. This is a large facility covering two stories and I've complained about this for several years now. They used to have 8-10 carts available, they've been down to two (2) and one upright (Painting/Mirror) cart for over three years now. It's completely unacceptable for the size and level of customer usage frequency and most importantly the prices. It is climate-controlled and extremely-well located and that is the reason we've maintained our loyalty for going on two decades.
***The one outstanding component that this facility has is it's Manger, Vita. She is an absolute sweetheart and a professional who goes above and beyond to satisfy her customers. Vita is one component that deserves 6 stars out of 5. Pay attention, PS: Add carts for your customers and be advised that when the correct opportunity for Vita comes up at my company, I'm stealing her!!