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| - An overall awful experience.
I had a free Postmates delivery code to use, and I was hungry at work, so I decided to order food from Rosati's. I remember trying my coworker's tomato spinach garlic bread from Rosati's once -- the spinach and tomato were perfectly cooked, and it was a delicious little appetizer. So I decided to order that.
The item was missing from Rosati's Postmates menu, so I called up Rosati's and asked if I could still request it. The man who answered said he had no idea they were even affiliated with Postmates and couldn't help me. This was a little irritating, but I took matters into my own hands. I added "cheesy garlic bread" to my order, and in the requests, I wrote "spinach and tomato garlic bread, as described on your menu."
When I received my order, I opened it up to find cheesy garlic bread topped with cold tomato slices and cold spinach -- absolutely not what I ordered, and not what they typically serve. I can't tell if they upcharged me for the tomato/spinach because Postmates takes a couple days to charge your card, but if they did, I'll be pretty annoyed.
An added note: The cheesy garlic bread on Postmates is more than $1 more than the spinach tomato cheesy garlic bread on Rosati's actual menu. The man I spoke with on the phone blamed it on Postmates. No other restaurant has this issue, so I seriously doubt it.
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