Of course the wait is long but the person who gave us our pager did not inform us there was a range so our wait was longer than it should have been but that's okay. Customer service was exceptional with my waiter, Jonathan, he was very patient even though we took forever to order because of the encyclopedia of a menu they have. I got the burrito which, warning, is very big for the average person but clearly I'm not average because I ate the entire thing. Cheesecake is delish and I mean like real good stuff. An experience you should try once if you live in the area but not exactly something I would keep coming back to-it's just American style food nothing that crazy.