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| - Hoping to have our outdoor living space looking nice by Christmas, I contacted them in May.
On May 25th, Garrett Wedge came out to my house, listened to what I was looking for, took measurements and made some basic drawings of the space. He said he'd work up some preliminary ideas/drawings and an estimate, and get back with me in a couple of weeks.
I never heard from him again.
Sometime in July, I finally called their offices to see if they could at least give me the estimate that he came up as a starting point for me. They couldn't. They said that the sales people keep their own files. She took my name and said she'd have him call me. He didn't.
In sales, I think it's important to follow through; whatever that follow through may be. I would have preferred that he just call me and say - I'm too busy with higher end jobs or jobs I'd rather do, please move on, I don't want to be your landscape designer - SOMETHING! But, why should I expect him to be upfront and reasonable when he wasted his own time pretending to give a crap about my project. He could have just taken one look at my house and decided to 'no show' the appointment. Or call and tell me he can't make our appointment or something. I don't know.
Arghh!!! If anyone knows a good landscape designer that will work in Central Phoenix for a modest sized yard, please message me! I get the feeling that everyone only wants to do landscape designs for the Silverleaf, Boulders crowd, etc.
Looking for tropical design, not desert.
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