These guys suck. I guess I should have checked the reviews first. They seem to follow the wrong business practice of "over promise, under deliver!" I needed a new battery on a recently inherited company car with 75k miles. I typically use Interstate Batteries die to their warranty and these guys were the closest dealer. Told me it would be 45 minutes to change the battery so I went to Taco Bell to sit and do some work. I came back after 1:15 hours figuring that a bit of extra time wouldn't hurt. I have now been sitting in the lobby for an additional 30 minutes and they still aren't done!