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  • There was a deal on Living Social for a photo package so we decided it was time to do a picture of us and the brood. The place is really nice. The photo rooms have a large selection of backdrops which is really cool. Our photographer Joe was great. His personality and knowledge of what poses would work best really shined. The pictures came out beautiful. Except for the one with me doing a half blink. It looked like i was drunk... Everything went very smoothly until it was time to choose the pictures we wanted. Our Living Social deal was $18 dollars for 6 sheets of photos which is pretty good. The sales woman Dominique was pretty pushy. I understand that she works off commission and needs to make a living but dang. She was very robotic telling all the packages. it was like "lalalalalala this is $700". Ummm I'm here for the $18 deal. She asked me twice if i wanted the $450 package or the $700 package. Not to sound like a cheapo but those two amounts are a far cry from $18. I wanted an extra 10X13 picture. It was $18 extra, no problem. She told me it would be free if i got the $450 package. UMMMMM No Thankies. I think I will stick with kicking out an extra 18 bucks. Once she realized I was not going to buy those expensive packages, her whole demeanor changed and she was pretty dismissive. She didn't even look me in the eye when she handed the pictures over to me. I have had other businesses do the same thing when I came in with a Groupon or Living Social deal. They have to realize that these deals are to introduce the public to their company. If we like the service, we will probably be back. But if you get shitty when you realize you weren't going to make commission , you are going to turn potential return business away. So my advice is be as nice as you can be, treat your customers how you would want to be treated. Its all about first impressions. If you do this, you will probably get return business. Families like their portraits done at least once a year. Hello!!!! I did like how fast they had the pictures ready. They were done in about 15 minutes. So in the end, it started off great, the pushy sales staff left a bitter taste in my mouth. I might consider going there again for the Living Social or Groupon deal.
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