I've been here four times and I'm done "giving it another try." The first time we went, we sat for 45 minutes after putting in the food order and finally asked.... "how much longer?" to find out the order was never put in. The manager made it right and gave us a gift card to come back. We did, it was unremarkable, so was the 3rd visit. I went back today for a mid-afternoon lunch and sat indoors. Again, the food and service were mediocre... but the acoustics are horrible. It was loud as hell in there and impossible to hear my hubby sitting across the table. I suggest sitting outside if you go, and set your expectations for food and service low... maybe you'll be pleasantly surprised.