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  • #1 Cochran Kia is really #1 for me and my family! I took my 2014 Kia Optima in to have some details looked at and the manager let me keep my car there to check on the recalls. He called me right back to say that my engine had failed one of the test, and that it would have to be replaced! Naturally, I was worried about changing something so important on a car. He let me talk to the mechanic and said that Kia would replace the whole engine, for free, and that it would still be under warranty for the next 5 years. I was happy that they reassured me that everything would be fixed. The manager said that he didn't want me to worry, since I was pregnant and had a two year old, so he put me in a 2018 Kia Sorento until my car was fixed! I have never been to another dealer where they would care about your well being like that. I just got my car back the other day and it is running perfectly!! I would have NEVER known about my engine needing to be replaced if they wouldn't have taken the time to look into the recalls for me. They took responsibility and now I have a dealer that I can really trust and respect. Not only did they pay for everything to be fixed but they gave me a solid rental and had it done in a week. I would recommend this dealer to anyone. I will be purchasing a new vehicle with them in the future.
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