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  • I have given Burntwood 3 chances to win me over. In a nutshell, if you're looking for mediocre food and service with a nice cocktail and an incredible view, make your reservation now. The ambiance, the views, and the overall design are wonderful. The cocktails, wines, and beer selection are also nice. And appropriately priced. Where they have lost me every time is both service and quality of food. The service has been ok. Never horrible, but always just mediocre. But, the server knowledge on the food and products is absolutely terrible. (Perhaps I've just had bad luck all 3 visits?) I know that this is partly a management/training issue so I won't fully fault the servers. It's incredibly frustrating when I ask simple menu questions and they can't be answered. Or I ask you flavor profiles of wine and you're clueless. This is the perfect opportunity to find someone that does have the knowledge to send over or to find the answers for me. The quality of food has always matched the service as well. Mediocre. Ahi tuna nachos that are 95% chips, a crab cake eggs benny that was on an UNtoasted English muffin with a broken hollandaise, lukewarm Belgium waffles, and the list goes on. If you simply want to have a drink, Burntwood would be fine. But the second you think you may want something to eat, I'd check out one of the other 5 places in walking distance. I would give them 2.5 stars if it would let me.
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