I have had a large number of issues with eye doctors before. The last one that I used to go to remade the same pair of glasses 8 times and sitll couldn't get my prescription correct. From the moment I walking in the front door at UEA I was greated with a smile. They offer something called optimap which is awesome. It allows you get bypass the eye dilation. At a small charge though. In my opinion this is worth it. All of the doctors are awesome. Th only thing is that sometimes you end up waiting a few minutes past your appointment time to be called back. Not much though maybe 5 minutes or so. This is a great place and I would highly recommend it. BTW Dr. Hamp is freaking awesome.