I recently used JoyCares while I was working out of town. My senior cat had IBD that was becoming severe and I needed her to be checked 2x a day and by someone that understands what meds are for what. JoyCares completely exceeded my expectations! When you get home there's a handwritten note for you about how your pets did and anything they may have seen (like sneezing, etc) and they're always so sweet. I had mainly the same 2 people and I appreciate that aspect too. My fearful kitten who was feral for his first 2 months is so scared of people, and seeing the same people was really good for him. Billing is simple and you can pay via PayPal. They truly are amazing. Don't hesitate!