Had the worst ever Pizzahut experience of my life.
Pizza hut advertises on their every invoice that fillup an online survey at pizzahutlistens.ca and get a special code to avail buy one get one free offer (BOGO). So like last several times we called the call center (only way to redeem) and availed the offer and arrived to pick our pizza.
They refused to honor the offer saying they don't have any such offer. We showed the older invoice (from 5 days ago) with the offer details. They still said they don't know about the offer and that the stores and call center are not connected even when they got the order from the call center.
On calling back and spending 20 mins on phone, pizza hut couldn't figure out how to honor their customer appreciation offer!
At this point we decided to give up the free pizza, and went to a different place. I guess Dominos is the way to go now on!