| rev:text
| - Baby Stop is a very clean and well-organized store in the Paradise Valley Mall area. My wife and I stopped by there because we wanted to shop at a local store and support "the scene" rather than drop a bunch of coin on baby furniture at some soulless chain store. But like anything in life, you have to accept the good with the bad.
We were shopping for a crib, a dresser, a rocking chair and a stroller. The selection is great, and the owners are EXTREMELY friendly and helpful. They gave us some honest opinions about the product that really helped narrow our choices. Their prices seemed reasonable given the ridiculous markup for baby furniture, and they were enthusiastic about making sure we got what we needed.
Unfortunately, that's as far as my good comments go. I want to give Babystop 5 stars, but I'm holding back because of delivery issues associated with the ~$3,000 worth of stuff we bought. We went WAY past buying a stroller, my friends: The order included a Romina nightstand and dresser, a Bonavita convertible crib (becomes a full bed), a Braxton Swivel glider and a matching ottoman. The Romina products are the top of the line.
We purchased everything at the end of March, and our due date was July 15. We received part of the order in late June/early July, but did not get the crib and dresser until YESTERDAY (August 2). The baby was born on time two weeks ago, so this was the last thing we needed to worry about in the process of having our first kid. Several frustrating phone calls were filled with misinformation about when the furniture would actually arrive; you'd expect a business bringing in a new line of product that is considered the BMW of baby furniture (Romina) to have its manufacturing and delivery dates memorized. As a result, owners said staff was disciplined about this issue and that it won't happen again. I believe them; I just wish we didn't have to be the ones who took a bullet for everyone else. (Come to find out we weren't the only couple waiting in vain for furniture that showed up 5-6+ months later.)
As a result, Babystop delivered our furniture in 2 separate instances: once for the furniture it had in stock, and once again when the crib and dresser finally arrived. But to add insult to injury, the delivery crew forgot one of our items each time they came and had to run back to the store to pick it up. So yesterday, their 10 a.m. to 2 p.m. delivery window turned out to be 3 p.m. to 4 p.m. We spent all day waiting.
To be fair, Babystop owners tell me they're a new shop that took over an old shop that was going under. I think in time they'll have their "sea legs" under them. But from our experience, they were extremely disorganized. My advice is to insist on speaking with an owner of the company and to get everything in writing before you leave.
Kudos to Kate at Babystop for giving us a "loaner" crib and dresser to use until the real stuff arrived. We really appreciated it.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)