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  • This is ridiculous. I used to go to the other Goodyear in the east valley. They were good once - emphasis on the past tense. I kept going to them out of convenience but today I chose my dignity over convenience and drove over to this Goodyear in Gilbert. It was worth it. I felt bad and didn't want to drag my boyfriend all the way out here so I chose to hang out in the waiting area while the good guys at the Gilbert Goodyear did a routine oil change. I came prepared and brought an ample number of things to do for the hour I was gonna be waiting. My appointment was at 5PM. I was out on the road, on my way home at 5.27PM. I almost had to pinch myself to remind myself it was real. An oil change. In under half an hour. It can be done. The sales manager told me two guys were working on it so I didn't have to wait for too long. Thanks, guys. :) All in all, very nice and more importantly, hassle-free experience. Scheduled my appointment online in the morning, came in for my same-day appointment, very pleasant staff/mechanics who all seem to work well together, no upselling, extremely courteous, and did I mention crazy efficient? Forget convenience, this is my Goodyear now.
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