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  • I will never eat here, or really "attempt to eat" here again. I ordered for lunch at work, going to save half for my dinner. The crab rangoons were tasty. It wasn't until I went to eat the chicken teriyaki that I saw there was a worm on the chicken. It was a curled up, ribbed worm. I called them to let them know and their response was "well I've never gotten that complaint before", almost to say I was lying. Then I wanted a refund. I was told "I can only give you a refund for the chicken". I don't know what they didn't understand of "due to the worm in my food, I can't even begin to touch anything". The entree was untouched. I didn't even open the box. I had $16 of food that I refused to eat and they only wanted to refund me $5. Horrible customer service. When something goes wrong on the business end, they should refund you. I wasn't asking for a refund of a huge or obscene amount of money. It was less than twenty bucks and that seemed awful to them. After arguing, I was told by Tiffany I would receive a refund of the whole amount. I'll only believe it when I see it on my card as refunded. Chinese food is ruined for me. I understand that raw meat can contain such things, but it was on top. It wasn't attached to the meat. It was moveable.
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