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  • Well, where do I start? First of all, the phone number on line is either NOT working or the employees are just not picking it up. I called a few times and let it ring with no answer. So I decided to order online. I place the order and get a notification that the order was ready for pick up. I get there and the there was two girls working. No one even acknowledge me when I walked in, I walk up to the register and wait for another three minutes or so before one of them glances up and says we will be right with you. Okay, I can wait. Not a big deal. She was clearly making a smoothie while the other girl looked like she was sweeping. Finally the girl who had been sweeping the floor, comes to the register, I say hi, and in return get a blank stare and no response. I tell her I ordered on line, she doesn't say anything. Just walks to the back and starts to what I assume make my order. I asked her is your phone working? She responded, I don't know, something is always not working around here?! I was like okay. There were two other ladies in the store and one who overheard me ask about the phone. She goes on to tell me that she had tried calling in for several days with different orders and same no answer. So I'm sitting there waiting, and the other girl that was originally making the smoothies, walks up to me with four smoothies. I was confused, she like here you go. I had to tell her that was no my order. She then walks back and tells the rude girl at the register it wasn't my order. Then the girl stops and grabs my order out of the refrigerator. Here you go. Overall, it was just a weird experience, the girl was so rude, and seemed irritated or maybe she just didn't care. Who knows? As far as the cleanliness, the front of the store looked clean. But the area in which these two girls were working looked a mess. And now, come to think about it the girl that went from sweeping the floors to making smoothies didn't even wash her hands or have gloves on when handling the food. Just makes you question, what is going on? I have order and been to this location many times and this is the first time I have ever encountered such a terrible experience.
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