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  • Wow... for a place that I've been going to since before it was Burro Burrito and occupied the corner of College and Clinton (yes, that was a long while ago), I'm sad to say that this place has officially hit rock bottom. Due to their failed business venture of "Tapas Slider" that was once next door (for it's short lived life), they've become increasingly more expensive and increasingly lower quality. This used to be my favourite place and everyone at our office would literally be coming here at least once a week. I have to say that after their change to "premium" meats that I noticed for the first time the other day, it is no longer worth it. I get that they probably lost a bunch of money, but you're killing your regulars by constantly changing the price and adding new "stipulations" to every aspect of the order. We came back time and time again even after the staff would tell us "that costs extra" for literally EVERYTHING ("for instance, can I have a bit more lettuce? - no, costs extra"). The problem is that their regular is almost the perfect size, but the large is MASSIVE and unnecessary. It's official that you have alienated an office full of regulars (60 people in our office) who I think have finally decided that you're just no longer worth it. We literally have to walk past Burrito Boys which is practically next door to us in order to get to Burro and you've finally made it not worth the extra trip. Burro, your chips are fantastic - but it's annoying that it went from a good size full container of them with a naked burrito, to hardly any at all now. Your ingredients used to be plentiful - but now you hardly have any and literally nickle and dime your regulars for absolutely everything. Your value used to be incredible - but now it's either a super expensive "regular" or a barely more expensive large that obnoxiously large and unnecessary. Since you've had the "Tips are Sexy" sign for over a decade, I'll give you one final one. Don't alienate your regulars and make them feel like you're constantly trying to nickle and dime them or Burro will end up like Tapas and you'll be shutting the doors of another failed restaurant.
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