Steve is always available to answer any 'new parent' puppy questions we've had over the last year, no matter how trivial.
It's not just the annual check-ups or day-to-day inquiries, but also when the going gets tough, the team is there to help. I had a very sick cat a few years ago, Steve went above and beyond to diagnose the problem, even calling in external specialists. He then performed the operation that resulted in saving Max's life. I can't say enough kind words about this team, highly recommended.