Our goto burger place more becuase of how close it is then how great it is. The food is generally 4 stars and they have a pickle bar which is awesome, although our last trip there seamed to less variety. I have tried most of the burgers on the menu and they are all very well done and have great flavor. The lola fries are awesome and the onion rights i believe have crack in the batter. My biggest issue is the service. The manger tends to sit on the inside patio and crunch numbers all day(ive seen this multiple times) and the staff seems very unorganized. I cant tell if they have food runners, or if some of the staff works hard to make up for the incompentace of others but this last visit went as follows... sat almost instantly. 10 minutes to get waited on. we ordered water and drinks...the drinks, which had to be made came first... Then 10 minutes later we ordered our food, and water again as it never showed. Our food came out in average time. After we ate, it took another 15 minutes to track our waitress down to get the check... we will be back.. but only because they are close, and have good food... not for the service.