The owner is the nicest lady ever. They cut my maltipoo and maltese exactly how I say I want them cut. I am always happy with how they turn out. the staff is very personable. The prices aren't bad. Its well worth it. My girls always come home looking and smelling good. The place itself is clean and the groomers are so nice. Its a little bit of a drive for me, but I will never take my girls anywhere else. LOVE this place. Just wish they would put bows or bandanas on them when they come!