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  • This one star is solely becuase of the bad service I've now received twice. The first experience was New Years Day. Our server was fine, it was the kitchen and bar that was a mess. It was a party of 5, we all ordered drinks from the bar. It took forever to get our drinks. We also each ordered an entree. It took forever for us to get our food. The table behind us had a party of 4. They were seated about 45 mins before our party and their server hadn't even been by to get their food order. One of my friend's entree was given to the wrong table. My other friend's kale and Romain chicken salad didn't have any kale in it. When the manager came to explain, he didn't have the greatest customer sevice. He was making a bunch of excuses and not really trying to make it right. The second experience was last night. It was a party of 5 of us. Our server was fine, once agaqin, it was the kitchen. 3 of our party ordered apps, one of my friends ordered dessert and I was the only one who had an entree. I ordered the dragon chicken, which is pretty good. My friend who ordered dessert, her dessert came put first. Followed by my friends' apps. 30 mins later my entree came out. By that time my other 4 friends had finished their food and our server was bringing the checks. I asked for the manager. Same manager as before with lackluster customer service. I told him that I took so long for my entree to come out and all my friends finished before I even received my entree. Once again, he was giving the excuses. He said that they were apps and came out first, well then what about the dessert, why did that come out before everyone else's food, desserts are usually last. We also explained to him that it still shouldn't have taken 30 mins for me to get my entree after the apps were out. And the restaurant was not crowded. It was almost empty. He was making so many excuses and wasn't trying to make it right. I've had enough with this location, this kitchen crew and this manager. I won't be back to this location.
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