I hired Real Fast Auto Glass to replace a windshield on my Escalade. They were not an approved vender through my insurance but they had descent reviews on Yelp so I gave them a shot. BIG MISTAKE!
Not only did they crack my dashboard but they tried to tell me they didn't, and took zero responsibility. They told me it was already there. I drive my car everyday, have never seen a crack and the first time I drove my car since having a windshield installed I have a giant crack on my dash. I don't think this is a coincidence.
After speaking with Joe, notifying him I would be writing a bad review he acted like a child and begged me not to write a bad review, yet still offered no plausible solutions. Instead of replacing the dash which would only be $300 he chose to deny all accountability and make no reasonable offer to fix their error.
You can tell this company is ran by a young kid who doesn't know how business works yet. It's clear once he has your, or your insurances money he doesn't look back. I would recommend going with a company your insurance approves to limit the risk of dealing with a sketchy company like this. On a side note, my new windshield also now rattles up by the review mirror. Thanks for nothing Real Fast Auto Glass.