Been here a buncha times and always had a good meal. My friend suggested it after I complained to her about crappy burgers at Zinburger and how much my fiance and I just wanted a good, solid, delicious burger. Enter The Grind.
My now standard order is the wings, the Steakhouse burger, and the sweet potato fries. It's been spot on every time. The only thing I would suggest is that you be very clear how you like your meat cooked. I usually say "medium" because I like it a bit pink in the middle. Their medium is actually pretty well cooked. Yesterday I talked with our server about how I like it and she said she'd tell them somewhere between medium rare and medium. It was perf!
And that's another thing...the service is always good. It's never been crowded when I've gone there so maybe it's different when it is. My overall experience has always been good with the service there. I also really like the ambiance...kinda dark, lots of tv's with different channels, relaxed, casual, friendly. My kinda place. Definitely one of out favorite spots in town. :)