Charmain to the rescue!
Her customer service and urgency in processing my request is 2nd to none! We're catching a flight tonight and she was able to process and expedite this within our 3 minute conversation. I paid while on the phone, texted my husband the address to pick up the rental item, and the invoice was in my inbox by the time I got out of my car.
Can't wait to tell all of my fellow mommy friends about Charmain and her service.