Dylan was great, was able to give a tour even when the office was closing and as my partner was throwing shade throughout the process (kudos for keeping his cool in that situation!) When we were ready to move into the original apartment we had been shown weeks before, it had already been rented out, but Dylan was able to hook us up with exactly the same floorplan with just the balcony view being different.
The office has a business center for printing, a godsend while we get our internet up and running. There's some music at odd hours from neighbors but nothing crazy. Someone parked in our space one night but hasn't returned since we left a passive-aggressive note on their windshield. All in all great service, good amenities, and the occasional minor-but-bearable inconveniences you find in any apartment complex.
Did I mentioned the floor plans and fixtures are modern and gorgeous? It's like they were designed to be filled with stuff from IKEA less than a block down.