Call me nit-picky if you want, but I feel like the quality of this particular location has just gone way way down. I always get the same thing when I go to Chipotle (a sofritas burrito), but today, not only was the line to order in complete disarray, but when I got to the front they told me they were out of burrito sized tortillas. Not a big deal because I can order a bowl and build my own burrito at home with my own tortillas, but I also noticed that when the guy scooped my sofritas into the bowl that he was scraping the bottom of the barrel, literally. I always add lettuce to my burritos (or in this case bowl) because I love the crunch and I love greens, but low and behold - they are also out of lettuce. When I got to the register (already slightly irked that I didn't get exactly what I have been thinking about all day) I had to remind the girl at the register twice that I wanted chips and salsa. I should have just left them both out of the order because the chips are kind of stale like they've been sitting out all day and they've already got that weird stale chip texture. Bottom line: I wish they would have just put a sign on the door saying they were out of stuff so I could have gone to the Chipotle on the other side of town.