My friend and I went to lunch the other day and I have to say it was the first time I was disappointed in Keegan's. We both ordered a half chicken salad sandwich from the half sandwich menu, and it didn't state the bread. It came with Ryebread which we questioned and they said they could trade it out for brioche or wheat. I traded mine out for brioche, and it was two slices of extremely stale dry bread with nothing on it. No mayonnaise no butter no toasting no nothing. The chicken salad was tasteless and no amount of salt and pepper was going to fix it. And when they took the sandwiches back to change the bread, they didn't reheat the fries, so the french fries were barely room temperature. Very very disappointing. And after I took a poll of all of my friends to ask what kind of bread they would expect a chicken salad to be on, everybody was flabbergasted when I said that Keegan's defaults to Ryebread. Seriously?