The drive thru can be a bit of a wait in the mornings, but it is on my way to work! Service has always been outstanding and who can beat a Caramel Frap or an iced Green Tea for a hot or cold day? I do have to say that 3-5 bucks for Starbucks definitely adds up and if you decide to get a banana nut bread or something you can go broke eventually. It's a chain, but a good chain. =)