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| - Firstly, Garrett ( I hope I spelled his name right) is the new GM and he is cleaning house. I have had nothing but problems with my membership and mistakes were made and I was extremely annoyed. Garrett FIXED everything, no questions asked. He made himself available to me by phone throughout the week. He has top notch customer service relationships with his patrons. If it was not for the new GM I would for sure have written my first one star review but because of his actions and complete sincerity and truly his hard work, I appreciate him and what he is doing to turn around that gym. It was a 24 fitness that was left in distress and he is cleaning up the equipment, men's locker room, steam-rooms, everything that he can to the best of his ability and it physically is showing. So, for all you nay sayers out there, if you have an issue, talk to the GM. I promise you will get positive results ASAP. He is that kind of man. Results driven, goal oriented. And no, I'm not getting paid or any type of incentive to write this, I honestly had a bad experience signing up and Garrett squared me away in a professional and courteous manner even going above and beyond what he needed to do.
If you are upset, don't whine about it on yelp, talk to the management and watch how fast it gets fixed. I guarantee you all in short time, that place will be one of the top clubs in the valley. Sincerely....
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