Super friendly staff!!!! Very welcoming. Tammy did my nails and was very tentative and seemed inexperienced or out of practice. Slow! She filed so vigorously under my nail that she cut the skin. The French manicure was thick and made my thumb nails look stumpy. I feel like she did her best and I was just resolved to the outcome. They look awful!!! My deluxe pedicure was done by Kian who was rough with the clippers and dug too deep with the cuticle nippers. Water was cold throughout. His heart is not in his work. ... very friendly but slow and checking his smart watch and the Basketball Game on TV was constantly distracting.