Update: just came here for the 100th time to fix our blinds. This place don't have their act together. Evwrytime I come to visit it takes no less than 2 hours for them to fix something that need to be fix. Even if you call them ahead and make arrangements nothing is faster than 2 hours. Iam sitting here right now waiting to be help.
So the lady that supposed to help me in the customer service - Miss Wendy. Not only told me they can't be helped here and I have to do it on my own. Well good thing I called their Manager before hand and asked him "where, what, how do I fix this?" He said "Go to customer service they should be able to help you". Good Lord it's been 2 hours and 30 minutes and I am not finished here yet. I went for a emission testing and I was there faster than it.
Oh btw the way I end up talking to the other with a person whose supposed to help me. This is ridiculous.
-______- already thinking of pulling everything off and going to lowes. I don't want to curse but this place is a waste of my time.