I am incredibly surprised that this business has such high reviews. I was treated so rudely that I will never come back. I don't care if I have to pay a higher exchange rate.
I arrived around 8:15 & waited for them to open. I waited until 8:30 to walk in & politely asked the woman behind the counter if they were open. I didn't want to rush them if they weren't ready for customers yet. She rolled her eyes at me & nodded that they were indeed open. I told her what I needed & she gave a big exasperated sigh to show me how much of an inconvenience it was to help me. I guess if you need a currency other than Pounds or Euros, they don't have it & they get aggravated at you if you didn't know to place an order beforehand.
It totally would not have been a big deal if this lady wasn't so incredibly rude. Maybe she was just having a bad day, but if that's the case - don't come to work & act like an asshole to your customers.