Place made the news for arguing with a customer, they posting this in response to the customer's bad review, "Go back to your safe place and suck it up butter cup. Thanks for the nice review, you entitled --- It's people like you that made everyone vote for change," Actual article is here.
http://www.abc15.com/news/region-phoenix-metro/central-phoenix/valley-woman-leaves-bad-review-for-business-toy-store-fires-back
My opinion on this action is at the bottom of the review.
Went here back in August and recently saw them on the news which reminded me to post a review..
First the kid at the front was nice but he went overboard when he wouldn't let you look through the store. Ask hey can I help you, but then let it go. Don't keep badgering the customer over and over. It starts looking like they are hurting for sales.. I hate that high sales pressure BS.
So anyway i walked around. They had some cool stuff but my GOD the prices were sky high. A basic Hot Wheels toy you can get for 99 cents at Walmart is 3 bucks here. But hey I understand shoppers looking for deals aren't looking in the Paradise Valley mall. They will go across the street to Walmart.
I talked to an old man in the back. I don't know if it was Dan or not.. He was nice and gave me good advice about selling me my house. Advice that I actually used. But I got the sense by talking to him that he was no nonsense. Which was evident by them making the news for arguing about a review. His approach was the same with selling his house dealing with inspections. Hey like I said he gave me good advice. And for that I am giving the place 2 stars instead of 1.
That brings me to my point and opinion with arguing with people. Fine Dan you or your employees wanna fire back and bring politics into this.. Fine.. Just don't pussy out and then have no comment when the MEDIA shows up.. Makes you look like a pussy.. Maybe you are the one who needs safe spaces.