It was thursday 1130am 16 April 2015. We 3 person go to synogun on woodbine at hwy 7 next to Costco. It was a horrible experience. I mark down the number and quantity from the menu. The order taker said I cannot do that it is a punishment for him. Weird!
then in the middle of my first order he said we for sure cannot finish it as there are more than 60 sushi and have lots of rice. Our group have 3 person and my friend confirmed that I do can handle all the food.
In 5 to 10 mins lots of food came and we finish them all. We started to make second order for ayce but the formed orderer neglect us with poor attitude HE MIGHT BE ONE OF THE OWNER WITH NO UNIFORM!
My friend at least 4 times when he pass by us and he negelect us. Also he whisper to the other staff a girl and other guy with uniform not to take our order, when they pass by the table, they just ask is to wait.
I also check our order. I feel like some sushi is not coming over an hour. I make order and they said wait we still have something not coming yet. I beg your pardon. You hold my order , can I hold the bill payment by instalment paid your store. I can create an reason you don't need money. Right
I was not busy at lunch time and they have lots manpower. I suggest them to increase the price instead to give hard time and provide poor customer service
We are at one time walk out and go for such an unacceptable service. Servers keep saying bad word on us and the sushi maker
In the end as we final the order they said loudly "Is that's is!" I was so frustrated to this company and I write this brief review. I wonder how they got 3 stars
NO MORE!