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| - I have been to two pita jungle locations. This one is probably the worse of the two. I have eaten in this establishment, ordered online, called for a to go orders, and ordered to go at the location itself. First I will start with the food.
Food: I actually really like the food at Pita Jungle. Granted, I have only had 3 or so items off of the menu. The entree I get the most often is the Hummus and Tabbouleh salad with pita. I love their hummus. It is so creamy with the right amount of flavor. I always get a large order so I can have some for lunch the next day. The tabbouleh is ok. I have not had any other tabbouleh salad to compare it to, but usually I have to add my own flavorings because its pretty bland. Its parsley with cracked wheat, some tomatoes and onions. I usually squeeze some lemon juice on it, and then add the garlic and oil from my garlic mushrooms that I order (which I love. Garlic and mushrooms. Honestly, what's not to love?) as well to give it some extra flavor. If they did that on their own it would be great. Its also pretty watery so I have had to ask for it on the side, or extra dry. But this should be done automatically, because who wants watery tabbouleh sitting on top of hummus, which then also gets watery? Nobody! I have also had the falafel pita, which is ok. Sometimes the falafel balls have been really good, other times overcooked and almost burned. Its hit or miss. I have also had the 1000 beans. Pretty good. I have had the trio of hummus before but I prefer the original flavor. The roasted red pepper just didn't taste very good, and the jalapeno wasn't spicy at all.
Eating in the restaurant: We have had a few different waiters. Usually when we have the guys they are more friendly. But the women that work here are rude and cold. We haven't had a problem with any of our food eating in the restaurant. But we have had to wait for long periods of time for our waiters to come around once in awhile. Even when it is not busy in here. Everyone here is apparently allowed to dress as they please. Last night I was in here and some girls bra was hanging out of her shirt. I am sorry, but nobody wants to see that when they are eating dinner. No matter how cute you think you look. Its trashy. They seriously need some sort of dress code in these places, even if its just jeans and a t-shirt that covers your boobs.
Ordering online: There have been problems with this to the point I don't do it anymore. Some items they offer in the restaurant are missing from the options to choose from online. I have ordered online, gone to the store to pick up, and my order was missing. Then the girl who takes to go orders, called every single other pita jungle location in Arizona to find my order. Seriously? Just place a new order. There have also been times where I order something, and it didn't show up on my order, so I end up waiting around an extra 10 minutes because they have to make it after all of my other food has already been finished. I would say skip ordering online.
Call in orders and ordering at the restaurant: The girl who is in charge of to go orders is extremely rude and snobby. She never says hello when we walk into the store. Just stares at us until we order. Uncomfortable. And then when we do order, she seems like its such a labor intensive job when we order 4 things. Get a grip girl. I have also ordered my tabbouleh on the side before and then I never got it, even though I paid for it. I didn't realize this until I was at home already and was pissed but not enough to go back and let my food get cold over a salad. I also have paid for pitas I have not received. Just make sure if you order to go, check your bag of food before you leave to make sure you have gotten everything you have paid for. They must tie their bags in a knot for this reason, they want to gip you and not have you check. I learned my lesson. I check every time now.
I like the food (hummus) enough at Pita Jungle to keep coming back, but I should probably look for a more friendly location to frequent. This one just doesn't vibe well with me. So I will give this place 2 stars for the food. But 0 stars for everything else.
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