The parties are a joke. The hosting staff are not energetic, helpful, nor really hosting much. They really need to put more effort into hiring and training party hostess staff if they're going to charge 12 to 16 bucks a kid. Of course my kids had a blast but that was on their own enjoying the games and playground. I had to serve the Pizza, cut and serve the cake myself and NOTHING was run in a timely organized manner. In fact the host was 20 minutes late to work and the poor kid had no idea how to conduct a party or interact with little kids. The hostess conducting the party seamed even less enthusiastic to be there so...BASICALLY as a mom, this was my first time not doing a party at home and I was INCREDIBLY DISSAPOINTED IN THEIR PARTY ON ALL LEVELS!!! AND IM PRETTY EASY GOING! It almost made me feel emberassed like I wasn't doing a good job when I should of been enjoing my daughter's 5th bday and they were the ones not doing a good job...and chuck e the character sucked!!
The pizza is okay. The place was clean but next time I'm going to just go somewhere else or simply buy pizzas and conduct our own party! On top of that a lot of games didn't work and their prizes are terrible!