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| - Southside Animal Hospital let my dog die in their parking lot.
Early morning on 10/27/2016, my dog began to act strangely - staggering and panting. I loaded him up in the car and prepared to take him to the closest ER vet that I knew - on Thomas. While stopped at a stop light, I realized that he was in distress and would probably not make it to that vet.
A quick Google search located the nearest vet, which was Southside Animal Hospital - they were set to open in less than 20 minutes, and they were 5 minutes away. I quickly made my way in that direction. I pulled into their parking lot and tried the door - it was unlocked and I could hear people in the back
I called out to them to ask for help. One guy came out and informed me that they didn't open until 8AM. At this point, that was only 12 minutes away, and my dog didn't have that much time. I asked if they could see him early since this was an emergency and was told flatly - no. I asked a second time, saying my dog was dying, only to be shown the door.
Frankly, I was in shock. As I stood outside trying to figure out what to do next, I heard the door lock behind me. God forbid, I try to bring my dying dog in for help.
I sat in the parking lot for the next 10 minutes while my dog died in my arms. I was not ready to drive yet, so I sat there for another 10 to 15 minutes trying to compose myself enough to drive.
By this time, it was past 8AM. I realize that I was not a current client, but you would think that common human decency would have compelled SOMEONE from that office to take the 20 steps outside to see if all was OK. No one did.
I will never seek help from this vet again, and I urge others to do the same.
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