I won a free whitening kit at an expo in downtown Phoenix, and scheduled an appointment so I could pick up the kit. The office examined my teeth; took enlarged, color photos of my teeth and their less-than-ideal areas, so I could see what they looked like; and showed me how to use the whitening kit. When I checked-out, the office informed me of their dental care options for those without dental insurance. When my braces are removed this spring, I may consider having my teeth cleaned and whitened with this office. My only hesitation is the commute because I live in downtown Phoenix. I had no problem with my visit. The office was clean. The staff were polite.