I am not kidding when I say this but their employees absolutely have no clue what they are doing. I stayed here since I had a comped night and I had two comp buffets. There was an error with casino marketing and their eateries so when I explained that a reservation was made, apparently it was not in their systems, I get yelled at by a lady at the code that think I am blaming her. When I mentioned that they employees were dumb, she hung up on me.
At least the employees at the buffet were nice, however I must inquire about the manager who was horrifically lost and did not know how to handle the problem.
Good try SLS, see you never.