yeah. it's true alright. though it is cramped and messy and the old dude is grumpy, he has a heart of gold and this place is one of the very best. like best on earth. I always seem to go in frustrated and leave happy. this is likely a combination of the fact that I go with a broken bike that leaves fixed and the fact that the cost of fixing is so..reasonable. I recently replaced my brakes and the ones the old guy gave me were missing a screw so he upgraded me to the next nicer ones for free. this guy is really a treasure. and this place is too. I look forward to the next bike repair because this place is so unabashedly wonderful.