About: http://data.yelp.com/Review/id/kCATVX2l

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About: http://data.yelp.com/Review/id/kCATVX2l_1dqvZswN06Juw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-07-20 00:00:00 (xsd:dateTime)
itemReviewed	Rice Paper
http://www.openvoc.eu/poi#funnyReviews	4 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	7 (xsd:int)
rev:text	Where are the owners? When was the last time you have been in your restaurant? You are failing big time and here's why... This is the 5th time I have reluctantly been to your establishment due to my love of pho however it will be my last. First off when you arrive to the parking lot there is trash and broken down heaters piled up for all to see. This is your first impression to rice paper...trash. You walk in and there is a leaking ac unit in the entrance where water is standing which speaks to another issue I will mention shortly. You walk in and your not greeted you are ignored by an obviously untrained wait staff who appear to have better shit to deal with then customers who pay their salaries. We sat at the bar while the bartender talked endlessly to her friends and texted. Looking around the dining room you see junk everywhere. You have things on shelves that have no purpose nor appear to have been used or cleaned in years. The place is just dirty. You have wait staff bussing to the bar right were we are sitting. Putting dirty dishes next to where I'm eating is gross and unprofessional. Also get rid of the televisions if your not going to have something worth looking at on. It would be cute if you had romantic movies playing or something of that regard. Infomercials or sports is not the way to go if you considering your self fine dining. Further if you are going to be this run down and not care then lower your prices so that we are paying for what we're getting. I have experienced bugs at your location twice. A small roach walked out on the counter once while I was eating. Absolutely disgusting. This place needs an overhaul. If your the owner I challenge you to eat at your restaurant and consider this feedback. Clean it up and start caring about the customer experience. There is no sense of urgency to the customer experiance. I asked for my pho to be hot, super hot as it is always Luke warm. Sure enough it came out Luke warm which makes me think that you guys just have soup stock sitting to which you add ingredients into. Take the message not the tone. Clean it up. Train your staff.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Kelvin

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