Service was friendly but super slow especially for a downtown lunch spot. People are on a time schedule! Food took forever and my Reuben was cold and soggy on the bottom and not enough cheese, fries were fine. My friends chicken sandwich was good, fries were cold. Underwhelming patty melt, the bread was way bigger than the patty and not grilled or cheesy and gooey enough. Her mushroom risotto was good though.