The museum itself is amazing. Highly recommended! However we did not have the best experience in the cafe. This was our first trip to the MIM as we just moved to the area. We sat down at a table and decided that we were not too hungry but wanted to see what they had. My girlfriend went up to the food area and asked the gentleman behind the counter if she could just have a bowl of soup or if she had to order it from one of the waitstaff that was walking around. The guy told her that she just needed to take "this little number over to the table and we will bring it out". Again, keep in mind we have never been here before. My girlfriend followed the instructions and took the number over to our table and we sat and waited. After about 15 minutes of waiting the manager walked over and spoke to us as if we were attempting to steal the soup. In a snide voice she says "I think someone needs to make little trip up to the cash register". I almost fell out of chair. I tried explaining that we were obviously confused about the process and I would walk up to the register and pay. The manager stood by our table and continued on with her rude and accusatory tone while I paid. She literally stood at our table and watched me walk over to the register and pay. IT WAS COMICAL. I thought I was on Candid Camera! Anyway, the manager finally authorized the delivery of our soup (which wasn't that good), we ate, and we left.
The manager needs to work on her tact. First, the manager should not be coming over to my table unless I asked for her or if she is checking to make sure the food is cooked to our liking. Second, she should not have assumed the worse case scenario of "soup thievery", as I like to call it. Third, after the situation was corrected she should offered her apologies rather than just walking away with a disgusted look on her face.
In closing...we will be attending the MIM again. We will not be attending the Cafe at MIM again.