Bumped for a bachelor party
Scheduled a tour with this company for a Wednesday. My wife and I both confirmed that the tour was for Wed. When the tour pickup had not arrived at my hotel 15 minutes past the scheduled time I called to make sure I was in the right place. The call taker / booker informed me we were booked for Thurs, not Wed. I agreed to rearrange my schedule. She called me Wed night at 8:30 pm to inform me she had a group of 11 guys who had booked and she needed to reschedule my tour. She wanted us to go at 11:30, not the 8:30 we had already rearranged our schedule for once. When i told her 11:30 would not work, she called me back and said the best she could do was a 10:15. All of this just didn't inspire confidence, and I was really unhappy about being asked to rearrange my tour time for the larger group, especially after having been confirmed for the wrong day.