I went here to redeem a Free birthday offer from being a Gold Card holder and was a little sad to find out they do not honor it because they aren't corporate as the cashier explained. That part was a little disappointing but what was upsetting was her delivery when she said it. She was rather snooty about it as I was loading the coupon offer from my phone to show her, without even thinking of a pleasant way to put it, she smirked and rolled her eyes as she quickly responded, "We don't accept those here!" and as I asked, "May I ask why?" she giggled and said "Because we dont!" I had to answer my own question by saying " is it because your part of the casino?" instead of simply just saying, "Hey I see it is your birthday, but unfortunately we don't honor the coupons because we aren't affiliated with corporate!" CUSTOMER SERVICE comes easy to those that want to help... Seeing as how she would have rather not turned around at all to carry on her convo with employees. Smh