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  • I had booked online threw a third party and for my room I picked non smoking. I have ready bad asthma and can't handle the smoke smell. We we going to a blink 182 concert. So I figured a cheap room will be ok. We will be drunk and don't need a fancy room. Ugh! Well the floors looked like a prostitute died there and the room rank of 10 years of cigarettes. There was smoke still in the room from the people before because of the sunlight coming in you could see smoke. I called up to the front desk said I booked a non smoking room. The lady told me were all out of non smoking so I said oh.. ok thanks. We went to our concert and then came back, I got sooo sick from the smell we had to pack up our bags and check out. I told the lady that I needed to check out because of the smoking room. She said oh they put you in a smoking room? I said yeah. No apologies, and no money back, nothing. They were sold out due to the concert. The least they could of done was give me my money back. But even on my online booking receipt said nothing about me booking a non smoking room. Not a good hotel crappie service.
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