I had two pair of RayBan sunglasses that needed to be fixed. The first pair had bent frames which the gentleman fixed within a minute. The next pair had bent frames and a cracked lens. All my options were explained to me without any sales pressure. I had lots of questions about polarized replacements and color options. The sales person patiently explained all the details and allowed me to try the lenses available. Clearly, this is a place where they are the experts in the service they provide, they are friendly, and they provide a great value if you want to get your glasses fixed instead of replacing them.