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| - I've loved Audi's all my life and until recently, considered the price tag out of reach.
Prior to ever setting foot in an Audi dealership, I made phone calls to all 3 local Audi dealers asking to speak to their finance manager. I'm a proactive shopper, and I don't want my time or anyone else's wasted. Buying a car this way has ALWAYS helped me determine whether I would receive honest service - the few times I did not call a finance manager first, I regretted it.
When I called the three local Audi dealerships, I left a message for the first one - who never called me back. I actually spoke to the second one - and could tell within 5 minutes I was speaking to someone less than honest. I left a message for Jeremy at Audi Peoria. Jeremy called back the next day, very apologetic that he did not call me sooner. Jeremy talked to me for almost 30 minutes, explaining and discussing leasing and finance options. When I requested an application before setting foot in the dealership, I was given one promptly. I promised to fill it out and send it over. Jeremy was extremely accommodating. After speaking to him, I was transferred over to JJ Saldana in sales.
Time got away from me and my husband said "well, lets go in and look". I thought "oh, here we go - going in unprepared". But we went - and we were just blown away.
We were able to walk the lot with no pressure. We walked in and asked for our sales rep (JJ Saldana), who has a work ethic like nobody's business. He's polite, professional and also very funny! He put us at ease right away. He asked what we wanted and didn't deviate. He never pushed us in either direction - he was simply there to show us the features and benefits. I knew I wanted an A-4. He asked what color. I was leaning toward grey. JJ brought over a charcoal grey (Monsoon) and a gorgeous ice silver A4. Beautiful car. We test drove it, even though we knew we didn't need to. This was the car.
By the time we got back, Jeremy had run our application and we started to talk numbers/trade ins/the scary stuff. Let's be honest - there are car dealers who use shady tactics and pull the bait and switch, the works. This does NOT happen here. After my husband and I discussed some numbers, the sales manager came over and greeted us. He's the first auto sales manager I've ever seen who said "Tell me what you want." I was upfront (and ensured I was reasonable). And - they made it happen. I got top dollar for my trade, a great buying option and impeccable service, both during and after the sale.
I've bought a lot of cars over the last 20 years. Some better than others. This experience has by far exceeded the best service at all others combined. We absolutely will not purchase anywhere else, no matter what. Audi Peoria has earned our business for a lifetime. Thank you Jeremy, JJ and Chris. You guys are the bees knees!
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