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  • I came in with full expectations of having a great time. Unfortunately, it did not end up that way. We came in with a group of 5, with me being the only person who has done Kart racing before. After our first race, we were greeted by the facility manager, Jamilton. I thought he was going to greet us with words of inspiration, congratulations, and/or advice. What ended up happening was one of the more demeaning and rude conversations I have ever had. He said we were the worst group he has ever witnessed racing and proceeded to berate each one of us. As for me, he said I was "slightly better" than the rest of my group. For real? I was driving perfectly, but I was only slightly better than the worst he has ever seen? The issues that we had? Let's all remember that my friends were driving for the first time in race karts, and the facility manager acknowledged them as beginners as well. One person initially was not used to the acceleration at the start and slightly bumped the person in front at the very beginning. The girls in the group were not used to the stiff steering wheels so they slightly glazed the sides during the first few laps. The last person did not have his foot over the brakes, which they stopped everyone and notified him. Great, that was during the first few laps for beginners. They were perfectly driving the rest of the way, even moderately slowly and safely. So for that, the facility manager, instead of greeting us with words of inspiration and maybe a little caution for things to come, blasted us like we were less than human and threatened to kick us out. We were not rude or rowdy, just a friendly group trying to have some fun. Needless to say, it ruined our mood for the rest of the night. It seemed a lot like discrimination. Subsequent groups were far, far worse offenders than we were. One group had people continually hitting the wall hard and crashing head on into the wall. The people in that group kept crashing into each other throughout the race. Even one person was turned sideways from the crashing one time. What happened to them? Nothing! The facility manager did not say one word, maybe because they were an all white group. Other groups had crashes continuously as well, with 360 degree turns due to crashes. What happened? Manager kept sitting at the register. I have gone to race karts before, and this facility and the employees just do not compare. The employees seemed depressed and bored. They seem like they did not want to work there. They did not have a smile on their faces and spoke very unemotionally. As for the facility, they only have one track. Other facilities I have gone to had at least 2 tracks. Furthermore, the pavement is uneven, with many cement patch-ups. It makes for a really bumpy drive. Also, they do not have a good system of lining up the drivers. I always had the best time in the group, but they always placed me back. I had to continually try to pass people before I had the open road to drive freely. I really wanted to feel good about this activity; however, I am really disappointed to have to feel this bad after an evening that was supposed to be fun.
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